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Additional Services

Allinta CMS is great, but I would love if I could get certain things added and/or changed - is this possible?Do you have any extra's available for purchase to add-on to Allinta CMS?


Bugs/Errors

Using WYSIWYG editor, trying to insert a link or an image, the pop up window does not show a content tree or file manager, but instead shows the home page of my web site.Preview button does not work on content pages that have not been published (shows the published version of the content instead of the document with the most recent changes).Deleting English as a language may cause some problems adding links/images with WYSIWYG editor in 2.4.0.When viewing flash graphs in the cmsAdmin directory an error appears in the Flash graph object: "An error ocurred while processing the data. Please try refreshing the page."


Common Error Messages

I get Microsoft VBScript runtime error 70 Permission denied trying to output HTML.R2.4,SQL Server: Microsoft OLE DB Provider for SQL Server error '80040e2f' Cannot insert the value NULL into column 'pageUseSSL', table 'Allinta_240.dbo.tblContent'; column does not allow nulls. INSERT fails. /allinta240/cmsadmin/inc/admin_functions.asp, line 71 Microsoft VBScript runtime error '800a01f4' Variable is undefined: 'dbConnectionStr' /cmsadmin/inc/db_connection.asp, line 73 When trying to login, I receive: Microsoft VBScript runtime error '800a01f4' Variable is undefined: 'dbConnectionStr' /cmsadmin/inc/db_connection.asp, line 72 I get this error when trying to publish a page: Microsoft VBScript runtime error '800a005e' Invalid use of Null: 'replace' /cmsAdmin/inc/admin_functions.asp, line 1067 When I try to upload a file i get the following error: Request object error 'ASP 0104 : 80004005' Operation not Allowed /inc/fm_upload.asp, line 37 I get the following error message: "The path, database name or login in your database connection string is not correct, please check that it is correct." MS Access database: I receive the error: Microsoft JET Database Engine (0x80004005) Could not use ''; file already in use. When attempting to login to the Administration system, I receive the following error: Microsoft JET Database Engine (0x80004005) Could not delete from specified tables. /allinta_CMS/www/CMSAdmin/Default.asp, line 153 I get "Microsoft JET Database Engine (0x80004005) Could not delete from specified tables. /allinta/trialadmin/Default.asp, line 153" installing the free trial.


Demo versions/sites

From where may I obtain the trial version of your software?Do you have a full working trial available?Can I see what allintaCMS looks like after it has been installed on my server?


Features

How do I create the newsletter signup form on an allinta site? Can I see the default templates installed with Allinta?What features does allintaCMS contain?What are the advantages of allintaCMS?Is there some sort of editor to help me develop these pages?


Free Trial

I can't get into the administration system.I can get into the administration system, but nothing except a "Our website is currently being upgraded - please check back soon." message appears on the home page.


General

I'm trying to buy, but I get an error message indicating I already have an account.What is your refund policy?Can I see the documentation?My discount voucher code is not working???What payment methods do you accept?What is a web server?What if I don't know any HTML?What if I already have a website? Can I get this into Allinta CMS?Can I build a website using allintaCMS?How does allintaCMS work?I am new to this whole thing, can you help?


Getting Started

Cannot login to the Administration / Admin. system? Page keeps redirecting to "default.asp" asking for Username and Password again?I have purchased, but where do I download the software?How do I get started using the free trial version?


Installing Allinta CMS

I get a windows login prompt when I try to log into the CMS admin.I am unable to upload files through the file manager.Using the WYSIWYG editor causes broken images with my content / template after editing.Can I see what Allinta CMS looks like after is has been installed on my server?What databases are supported?I've just installed, but how do I access the Administration system?What server-based mail components are used with allintaCMS?How long will it take me to install allintaCMS?Is Allinta CMS easy to install?Do I need to install any additional components onto my server to use allintaCMS?Is there any installation assistance available?How do I install the software once I purchase it?


Licensing

Do you offer a server license to allow me to run unlimited copies of allintaCMS on my server?Can I use your CMS with multiple domains? I want to have one administration point for 3 or 4 different domains.When trying to use a discount voucher on your website, we receive a message saying the voucher has expired? Am I able to re-brand or re-sell this software?How many live sites can I run from just one purchase?Do I need a license for each Allinta CMS-powered website I run?


Menus

I cannot get my menu (menus) to work.


Miscellaneous

Does the WYSIWYG editor work with Internet Explorer 7?


Support

How to submit a support request for fast resolution of your problem.What is your upgrade policy?Why won't the CMS send emails?Why do my images have a border around them?What support is offered after I purchase Allinta CMS?


Upgrades

How come some of the files in 2.4.0 release seem to be the same as 2.3.3?How do I upgrade an Allinta CMS Access database to a newer CMS database version?


Usage

How do I get my CSS styles to show up in the WYSIWYG editor style drop down?How do I include a link to other (pre-existing) content pages in a CMS menu?I have re-ordered my menu items, but they are not showing up correctly?Can I use your cms with multiple domains? I want to have one administration point for 3 or 4 diferent domains. Is it possible?Help - I've locked myself out of my administration system!!!

HTML Output

Is there anyway I can take the "c_" and "_language" from the generated file names using the Output To HTML feature? Can I use my own file names?


Developers

Can I add my own server side includes into Allinta CMS?How can I update styles in the WYSIWYG editor?How do I locate the template ID?Can I add my own ASP scripts?


General

How do I add content in a different languageHow do I make a sub page to come within another content area eg. News has articles 1, 2 and 3 underneath it.How do I un-publish a page? The only option I can find is to remove it, which deletes the content.How I can set the template used by the calendar, sitemap, etc.?Is there a way my users/customers can search my entire Allinta CMS site using a search page or function?How can I update styles in the WYSIWYG editor?How do I locate the template ID?Can I embed or link to files such as PDF's or Word documents?Can you set a different upload directory instead of the default /img/ folder?


Using MySQL

Is MySQL a supported database?
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